Clearswift Email - Web Appliance CCE

To whom it is addressed?

This course is designed for anyone who is responsible for managing and supporting a content security solution for SMTP-based email, by using Clearswift' s Secure Email - Web Gateway.

Prerequisites

ΤCP/IP Networking

SMTP-based messaging systems

Examination

After the training, the course attendees are able to take an exam and achieve certification

Duration

The duration of the training is 2 days. It is possible to follow only part of training.

Training agenda

Day 1 - Secure Email Gateway

  • Introduction
  • Message Flow
  • Updates
  • Backup, Failover and Recovery
  • Message Management
  • Troubleshooting and Support
  • TLS and Appliance Configuration

Day 2 - Secure Web Gateway

  • Introduction
  • Architecture
  • Updates
  • Backup, Recovery and Failover
  • Policy Management
  • Troubleshooting and Support
  • URL Filter Categories

Active Care Support Service Overview

Health Check

We proactively perform periodic health checks in your environment

Virtual Replication

We replicate your environment for troubleshooting and reviewing changes

Remote Support

Our engineers connect remotely to your system for immediate support

Support engineer

You have your own personal support engineer

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